Microsoft Global Outage 09.28.2020: Configure ER Site Now

Today Sept 28th 2020, Microsoft Cloud went down and came back, however it has raised the simple question if the decision to move to the Cloud was right. Off course it is not specific to Microsoft Cloud but any cloud.

Here are the official outage timings:

Start time: September 28, 2020 2:25 PM

End time: September 28, 2020 7:25 PM

Here is the official report from Microsoft:

Golden Five Consulting
Global CTO Reported to Microsoft.

Shared on the Linkedin and tagged Microsoft Management.

Then, Microsoft confirmed after 2 minutes.

We also started Zoom meeting to discuss the issues.

We also shared the following in multiple Facebook and LinkedIn groups to check the current status.

We had Microsoft cloud outage today. MS is still Fixing it. I would like to suggest 2 options to check when you are in doubt.

Twitter –
MS status website –
Alternatively you can also email us at, we are here 24/7.

We also tested and reported back to everyone that the services are back.

This outage lasted for more than 3 hours. Many companies continued to mitigate the related issues, filed RCA and so on.

Our customer also Tweeted this.

While writing this blog, we got another outage.

Now the real question is what is your emergency option today.

It becomes more important when you are a CJIS organization, Emergency services, and Hospitals, you would like to have an Emergency Services in the alternate system.

Let’s configure shared domain for emergency services. Contact Disaster Prevention and Recovery Experts at


Reach out to our customer

Best Regards,
Prabhat Nigam
CEO at LAEXUG Foundation CTO at Golden Five Consulting

CTO @ Golden Five | CEO at LAExUG Foundation

Prabhat is 3 times Microsoft MVP Award winner. He is MBA in Information Technology and he is working as a CTO at Golden Five Consulting which is a Microsoft Gold Partner, MSP, T1CSP, and Education partner. He helps in designing, implementing, managing and supporting solutions for private messaging cloud, mergers, a collaboration between different messaging software and other migration & deployment projects for the following technologies Office 365, Azure, AWS, Exchange, SQL, ADFS, MFA, FIM, MIM and Directory services. He has worked for all big IT giants either as an employee or contractor where he has led the Global teams. He has started his career as Technical Consultant in Exchange 5.5 with Microsoft PSS and his exchange love never stopped & continued with 2000/2003/2007/2010/2013/2016/2019/O365. At one point in time, he was the only person to support EDS customers when Microsoft had closed all the supports for 5.5 and now for all old legacy Exchange versions.
He used to blog at, manages multiple LinkedIn and Facebook Groups. He also Owns MSExchnageGuru YouTube channel where he uploads all his records technical sessions. Don’t forget to check his PowerShell scripts which are making admins life easier. Prabhat can be reached at

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